Kam Low

Kam Low

Chief Technology Officer at Nitrosend.

Kam Low is Chief Technology Officer at Nitrosend, where he leads engineering. He was CTO of SmartrMail, building the sending infrastructure behind more than 6 billion emails before the company was acquired in 2022, and has been shipping open-source developer tooling for two decades. He writes about email APIs, deliverability, agent reliability, and sending at scale.

In his own words

Recent posts on building email infrastructure and shipping with agents.

Email dashboards had a good run. Two decades. Billions of emails. Entire companies, including two of mine, built on them. But after building email tools for ten years, I realised something: The dashboard was never the product. It was the bottleneck. Every campaign you’ve ever dragged and dropped could’ve been a single sentence to AI. The design, the logic, the personalisation, the send... all of

I just sent our launch campaign to our entire list this morning. Took me one prompt from Claude. Our actual launch, sent by the product we're launching. This is Nitrosend - AI Native Email. The first email marketing platform that runs entirely in Claude. No drag-and-drop, template builder or "test on mobile, fix it, test again." You open Claude, describe what you need, and it's built, branded, an

Everyone ships with AI now. Almost nobody talks about the hard part: what you do when you can't trust what it hands you. I run Nitrosend's engineering on it, and the rule is blunt. Believe nothing an agent says about its own work. Last month it tried to ship a real bug to production. Not a typo. A bare `rescue` in our send pipeline that would have force-failed messages whose email had already gone

Timeline

Two decades of building. Companies, writing and open source, newest first.

  1. 2026 - Present
    Company

    Nitrosend · Chief Technology Officer

    AI-native email marketing platform. Built MCP-first so the whole email stack runs from Claude, ChatGPT, Cursor or any AI agent. Leads engineering, including the deliverability and reputation layer.

  2. 2026
    Writing

    The Agent Problem

    Why you cannot trust what a coding agent tells you about its own work, and the verification discipline that follows.

  3. 2026
    Writing

    The Clone Problem

    On derivative software, and what happens when generation makes copying free.

  4. 2026
    Writing

    Are You Still Paying for Docs?

    The case against paid documentation platforms when your repository already holds the whole product story.

  5. 2026
    Writing

    Sending Email at Scale: Importing 5M, Sending 500K

    The engineering behind a five-million-contact import and a half-million-message send, written from the Nitrosend send path.

  6. 2026
    Writing

    Shipping Software with AI You Don't Trust

    Why nothing an agent says about its own work counts as evidence, and the specs, ledgers, and adversarial review used to ship anyway.

  7. 2026
    Writing

    Warming Up a New Email Domain for Optimal Delivery

    How a fresh sending domain earns inbox placement, the practices that build reputation, and the exact warmup caps Nitrosend enforces.

  8. 2026
    Open source

    Nitrosend in the Vercel AI SDK tools registry

    Upstream contribution adding Nitrosend to the official AI SDK tools registry.

  9. 2026
    Open source

    scafld

    Project scaffolding tool. Open source.

  10. 2026
    Open source

    mcp-parser

    Parser for Model Context Protocol schemas.

  11. 2026
    Open source

    icey

    Developer tooling from the 0state stable.

  12. 2020 - 2022
    Company

    SmartrMail · Chief Technology Officer

    AI email and SMS for Shopify merchants. 12K customers, 6B+ emails sent. Led the platform refactor for speed and reliability, and added SMS. Acquired by Relay Commerce in 2022.

  13. 2017 - 2020
    Company

    Bluethumb · Senior Software Engineer

    Lead developer for Australia's leading online art platform, responsible for dev team management and feature delivery.

  14. 2014 - Present
    Company

    MyTommy · Co-Founder

    Workforce management application with a focus on healthy work-life balance.

  15. 2011 - 2016
    Company

    Anionu · Co-Founder

    Cloud video surveillance service with an open-source C++ SDK and REST APIs for developers.

  16. 2004 - Present
    Company

    Sourcey · Founder

    Documentation engine that renders specs, code, guides, changelog, roadmap and portable context files as one cohesive static site. Open source and free.

  17. 2004
    Open source

    Sourcey

    Long-running open-source documentation engine, in development for two decades.

Written by Kam

80 guides and references on nitrosend.com, grouped by topic.

Email deliverability 44

Email API 30

Transactional email 6