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Email examples: what 3,393 brands send

We collected 12,711 real emails. Here is what we found.

VerifiedBy George Hartley, Co-founder·Updated
REI emailLumosity emailKickbox emailJunior Engineers emailPay It Forward email

What is in this library

Email examples are real-world messages collected from inboxes, not templates or mockups. They show what brands actually send to their customers and subscribers. This collection provides a snapshot of current email design, content, and strategy across various industries.

2median CTAs
30%exactly one CTA
40%use first name

Every email in the library

Filter by industry, design style, layout or length. Open any one to read the subject line, what it is doing, and the prompt that rebuilds it.

Climate Pledge Arena promotional email

Climate Pledge Arena

Just Announced: Conan Gray, Zakir Khan, Rush in Seattle 🎫 Sign up for tickets

promotionalentertainmentutilitarian

2025Open this email

Instagram password reset email

Instagram

Reset your password

password resetmedia publishingutilitarian

2026Open this email

REI product launch email

REI

The new On x BEAMS x REI Co-op collection is here!

product launchretail fashionbold graphic

2025Open this email

TexAu webinar email

TexAu

Live demo: LinkedIn posts to outreach in 3 min using TexAu MCP + Claude

webinarsaasutilitarian

2026Open this email

Budget booking confirmation email

Budget

Budget Rent A Car: Reservation Confirmation: [NAME], your Budget reservation #[ORDER_NO] at CNS is confirmed

booking confirmationtravelcorporate

2024Open this email

Lumosity promotional email

Lumosity

💡🧠 Take time for you

promotionalhealth fitnesscorporate

2025Open this email

Kickbox newsletter email

Kickbox

More No Bullsh*t Advice: Best In Box Holiday Edition

newslettersaaseditorial

2016Open this email

Junior Engineers promotional email

Junior Engineers

These holidays are long , but so is our list of coding and robotics classes!

promotionaleducationplayful

2024Open this email

SumoMe event invite email

SumoMe

You’re invited to sit down with SumoMe’s founder

event invitesaasplain text

2016Open this email

PicMonkey discount offer email

PicMonkey

Last Chance! Return and Save 20%!

discount offersaasminimal

2022Open this email

Pay It Forward event invite email

Pay It Forward

Casino Night Adjustment

event invitenonprofitcorporate

2021Open this email

REI sale email

REI

Save up to 50% on past-season clothing & gear

saleretail fashionbold graphic

2025Open this email

REI Co-op promotional email

REI Co-op

Shop Gently Used Gear–Just for Members

promotionalretail fashionutilitarian

2025Open this email

Country Road & Trenery expiration notice email

Country Road & Trenery

[NAME], your [AMOUNT] reward will expire in 7 days

expiration noticeretail fashionminimal

2019Open this email

99designs by Vista newsletter email

99designs by Vista

Celebrating Pride with creativity and design 🏳‍🌈

newsletterprofessional serviceseditorial

2023Open this email

LeadEnforce referral email

LeadEnforce

You’re Invited to the LeadEnforce Affiliate Program 💡

referralsaasminimal

2026Open this email

Spark Festival event invite email

Spark Festival

Announcing Spark Festival 2023, Oct 30-Nov 4 ⚡

event inviteeventscorporate

2023Open this email

Samsung account security alert email

Samsung account

New sign-in to your Samsung account

security alertsaasutilitarian

2025Open this email

Customer.io webinar email

Customer.io

[New Feature Webinar] Announcing Actions: Omni-channel customer experiences

webinarsaascorporate

2016Open this email

Taplio account notice email

Taplio

Your AI settings are ready - check them now

account noticesaasplain text

2025Open this email

Kyte promotional email

Kyte

All Your Rental Needs

promotionaltravelminimal

2025Open this email

Pay It Forward Fund newsletter email

Pay It Forward Fund

Summer Concert & Update

newsletternonprofitcorporate

2021Open this email

Marquee Dayclub promotional email

Marquee Dayclub

Tickets on Sale Now! 50% Off All Tickets Through MDW

promotionalhospitalitybold graphic

2023Open this email

What 12,711 of them actually do

Most emails favor function over flair. A significant 33% of emails use a utilitarian design style, and another 25% are plain text. This means over half the emails we collected prioritize clear communication without heavy visual elements. I believe that personality, restraint, and point of view in email design often outperform generic polished templates.

Simplicity dominates email layouts. A substantial 65% of emails use a single column layout. This preference for linear flow is reinforced by 60% of emails being text heavy, suggesting content is the main focus, not elaborate visual arrangements.

Brands generally keep calls to action focused but often miss personalization opportunities. The median number of calls to action per email is two, indicating a desire for direct action without overwhelming the recipient. However, only 40% of emails address the recipient by their first name, suggesting many brands are not fully leveraging available data for a more personal touch.

Retention is a key focus, but promotional emails still make up the largest single category. Retention emails account for 38% of all collected messages, showing brands are working to keep existing customers engaged. Despite this, promotional emails are the most common type we see, making up 22% of the corpus. Transactional emails are the most underrated category. The emails with the highest open rates are the ones most companies phone in.

Subject lines are largely functional, reflecting the practical nature of many emails. Transactional plain subject lines are the most common at 33%, closely followed by descriptive ones at 31%. This shows a clear preference for clarity over creative approaches.

The industries sending the most email are SaaS, which accounts for 20% of our collection, and Ecommerce, at 11%. This reflects the high volume of automated communications common in these sectors.

None of this helps if the send never lands, which is a email marketing problem rather than a design one.

What to take from these

  • Embrace simplicity: most brands opt for a single column layout, which makes content easy to consume.
  • Lead with content. The majority of emails we collected are text heavy, suggesting substance matters more than elaborate graphics.
  • Keep your calls to action focused. The median email contains just two, so make each one count.
  • Personalize where you can. Only 40% of emails address the recipient by first name, leaving room for a more direct connection.
  • Don't overlook transactional emails. I believe these are often the most opened and are an opportunity for strong brand experiences.
  • Look at brands like Depop and Australia Post for high-volume examples of what is being sent today.

Once the shape is right, the rest is getting the thing delivered.

Every example in this library is also a preview of what Nitrosend's Brand Kit can generate automatically, in your own colors, fonts, and voice.

What is in this set

By industry

12,711 emails from 3,393 brands
By industry: 12,711 emails from 3,393 brands
IndustryEmailsShare of the set
SaaS2541 emails20% of the set
Ecommerce1448 emails11% of the set
professional services834 emails7% of the set
media publishing816 emails6% of the set
health fitness733 emails6% of the set
education685 emails5% of the set
retail fashion633 emails5% of the set
marketplace564 emails4% of the set

Every cut of the library

The library is one corpus read several ways. Each group below opens onto the pages that cut it that way, with the number of emails behind each one.

Where the email sits in the relationship, from first contact to winning someone back.

How the email looks, from plain text through to fully art-directed.

What changes when the message is going to a work address.

Next to this one

The same corpus, cut a different way: promotional, newsletter, account notice.

Questions people ask

Promotional emails are the most frequently sent, making up 22% of our collected corpus. Newsletters follow at 12%, and account notices at 7%. This shows a strong emphasis on driving sales and keeping subscribers informed.

Some do, but it is not universal. We found that 40% of emails address the recipient by their first name. This suggests a significant portion of brands are not yet leveraging basic personalization opportunities.

Most brands favor functional designs. Utilitarian is the most common style at 33%, followed by plain text at 25%. This indicates a preference for clear, direct communication over highly graphic or editorial approaches.

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