
Booktopia
Subject line
Welcome to Australia's Local Bookstore
What it is doing
This welcome email uses a single-column layout with clear headings and a balanced mix of text and calls to action. It effectively introduces the brand's values and provides multiple contact options, which is useful for new customers. The design is clean and functional, prioritising information delivery.
Worth stealing
The email clearly outlines multiple customer service contact methods, including live chat, message, and phone, which is excellent for new user support.
Attributes
In the library